State Farm® Insurance Agent Nouphay (Newpie) Kongphongmany
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Helen Burnaman
September 3, 2026
5
out of
5
rating by Helen Burnaman
"Love working w/ State Farm in my home town - ESPECIALLY SPEAKING TO A HUMAN AND NOT AI!!! Everyone is very friendly, but Kerry is my go to guy! He is quick and efficient and we make each other laugh!"
We responded:
"Helen, thank you for the fantastic review! We’re always here to support you with your insurance needs in New Iberia. Nouphay Kongphongmany Agency - State Farm thank you for taking the time to give us a review. "
Jay
September 3, 2026
5
out of
5
rating by Jay
"Exceptional Service and Unbeatable Savings!
Working with Kerry Abshire has been an absolute game-changer. After being loyal to the same insurance company for over six years, I had no idea how much money I was throwing away until Kerry took a look at my situation.
He didn't just match my previous coverage—he significantly upgraded it while cutting my monthly cost almost in half. Finding an agent who genuinely works in your best interest, communicates clearly, and delivers results this impressive is rare. If you want better protection and real savings, do yourself a favor and reach out to Kerry!"
We responded:
"Jessie, I am so happy that Kerry has done a wonderful job helping you. He is an awesome person. Glad that you was pleased with his service. Thank you again for allowing us to service your insurance needs... Nouphay K"
Michele Derouen
August 29, 2026
5
out of
5
rating by Michele Derouen
"Always so helpful"
We responded:
"Michele, thank you for taking the time to leave such a great review - we’re so grateful for your kind words! "
I BRO TEN
August 25, 2026
5
out of
5
rating by I BRO TEN
"Kerry is very helpful and knowledgeable. 10/10 service"
We responded:
"Thank you for the 5-star review of Nouphay Kongphongmany’s team along with Kerry - we really appreciate your kind words! "
Detra Conway
August 21, 2026
5
out of
5
rating by Detra Conway
"Ms.Suzy was very helpful in assisting me with my auto ins."
We responded:
"Thank you for the 5-star review, Detra! We’re proud to serve the New Iberia community and truly appreciate your support. "
Sabrina Spencer
August 19, 2026
5
out of
5
rating by Sabrina Spencer
"Always helpful and knowledgeable. Nouphay, also checks in from time to time to inquire about our life, auto, and home insurance needs."
We responded:
"Sabrina, I truly appreciate your wonderful review!!! Thank you so much for the 5 stars! Thank you trusting us to service your life, auto and home insurance. From the bottom of my heart and Nouphay Kongphongmany Agency - State Farm we appreciate you!"
Brenda Darby
August 18, 2026
5
out of
5
rating by Brenda Darby
"Great service! Staff courteous & efficient."
We responded:
"Brenda, I am just so happy that you find our service to be great and our staff to be courteous and efficient. Nouphay Kongphongmany Agency LLC thanks you for allowing us to service your auto insurance needs. Thank you for the 5 stars!"
Carla Bower
August 14, 2026
5
out of
5
rating by Carla Bower
"Kerry Abshire was an absolute joy to work with in getting coverage for my new camera equipment. He was off when I reached out to him but he came through with getting my coverage in place within 24 hours! Kerry made the process simple and stress free. Thank you Kerry!"
We responded:
"Carla, thank you so much for the wonderful 5 star review. We are so happy to hear that Kerry was able to help you to get coverage on your new camera equipment even after hours. Thank you for trusting our team- Nouphay Kongphongmany Agency - State Farm."
Anthony
August 14, 2026
5
out of
5
rating by Anthony
"I had a great experience with Ms. Olivia. I recently got a new vehicle, and it was actually my first time putting a vehicle in my name and getting full coverage. Olivia made the whole process so much simpler to me and got me a good deal. I also like the use of the app so that I can pull my insurance up on my phone and Olivia walked me through setting that up as I am not great with technology. Glad I chose State Farm!"
We responded:
"Anthony, We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know Olivia met your expectations. Thank you for choosing Nouphay Kongphongmany Agency - State Farm. "
Madison Waldrip
August 14, 2026
5
out of
5
rating by Madison Waldrip
"Olivia made the insurance process so smooth and easy! She gave us multiple options, explained them all in depth, and was such a joy to work with! We will definitely be using Nouphay's agency for any and all of our insurance needs moving forward. I highly recommend them!"
We responded:
"Thanks so much for the amazing review, Madison! We really appreciate your support here in New Iberia. Happy to hear that Olivia made your insurance process so smoothly for you. Just reach out anytime if you need us - we’re here for you. Thank you for allowing us to be your insurance agent- Nouphay Kongphongmany Agency - State Farm. "
Ashton Pathammavong
August 13, 2026
5
out of
5
rating by Ashton Pathammavong
"I was provided excellent service by Ms. Suzy. I was recommended to this agent and she did not disappoint. Her efficiency provided me great comfort as a new car owner."
We responded:
"Ashton, thank you for the fantastic review! We’re always here to support you with your insurance needs in New Iberia. "
kxzmo
August 13, 2026
5
out of
5
rating by kxzmo
"The office has a great environment and everyone is super nice, Suzy offered amazing service and helped me with my policies and car insurance. 100/10 for Suzy"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in New Iberia to know you had such a great experience with us. "
Rylee Simon
August 13, 2026
5
out of
5
rating by Rylee Simon
"Every time I need something regarding insurance, i call and ask Ms. Suzy, and shes always there to help me"
We responded:
"Thanks so much for the amazing review, Rylee! We really appreciate your support here in New Iberia. Just reach out anytime if you need us - we’re here for you. "
Andrew Viengvilay
August 13, 2026
5
out of
5
rating by Andrew Viengvilay
"The service here was amazing! Great environment, great people and overall great experience. I had Suzy write my policy, she was very respectful and patient with me. Definitely recommend!"
We responded:
"Thank you so much for the 5-star rating, Andrew! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Nouphay Kongphongmany "
Annette Douet
August 13, 2026
5
out of
5
rating by Annette Douet
"I love my State Farm Agent Nouphay (Newpie) Kingphongmany. The customer service is great!! I feel they are like family. If I’m getting close to the due date they will call and remind me. When I couldn’t find my insurance card and needed it right away they emailed me immediately within minutes. If I have any questions they are always there for me!! Thank you for all you do!! Y’all are the best!!!"
We responded:
"Annette, thank you for an amazing review on our agency. Nouphay Kongphongmany Agency LLC is there when you need us. We are glad that you are pleased with our service. Thanks again!!"
water warrior
August 12, 2026
5
out of
5
rating by water warrior
"Jake is a pretty cool guy."
We responded:
"Water warrior, thank you for giving our agency, Nouphay Kongphongmany Agency LLC -State Farm a 5 star review! I do agree with you. Jake is definitely a cool guy! "
Faye Lee
August 2, 2026
5
out of
5
rating by Faye Lee
"Olivia was very professional and friendly in assisting me."
We responded:
"Faye, it’s very nice to hear that Olivia was very professional assisting you with your insurance needs. One of the best compliment that you can give us is to continue referring others to our agency. We appreciate your support and your business with Nouphay Kongphongmany Agency LLC-State Farm. "
Trent Fruge
July 20, 2026
5
out of
5
rating by Trent Fruge
"My agent Olivia has been very helpful, curtuous, and knowledgeable with all of my insurance purchases. I love dealing with these guys!"
We responded:
"Trent! Thank you for giving our office-Nouphay Kongphongmany Agency LLC - State Farm and Olivia a Google review! Glad that Olivia was helpful with your auto insurance. We appreciate your business and allowing us to service your insurance needs. "
derrick kelly
July 7, 2026
5
out of
5
rating by derrick kelly
"had an outstanding experience working with Ms. Olivia at State Farm! She was professional, knowledgeable, patient, and truly took the time to answer all of my questions. She made the entire process smooth and stress-free while helping me find the best coverage for my needs. Her exceptional customer service and genuine care made me feel valued as a customer. If you’re looking for someone who is reliable, friendly, and dedicated to providing excellent service, I highly recommend Ms. Olivia. Thank you for going above and beyond!"
We responded:
"Derrick, we are very happy to hear that Olivia has met your expectations. We thank you for giving Nouphay Kongphongmany Agency LLC a 5 star! Thank you for trusting us with your insurance needs. "
Jill Trahan
May 29, 2026
5
out of
5
rating by Jill Trahan
"Olivia is so helpful as my agent with State Farm! She provides clarity and answers all questions that I have & always there when I need her!"
We responded:
"Jill, we are so pleased that Olivia was so helpful and provided clarity. Thank you for allowing our team to service your insurance needs. We appreciate the review! Thank you again."
Mace Hebert
May 22, 2026
5
out of
5
rating by Mace Hebert
"Olivia made it easy and convenient to add coverage for my new vehicle. Took less than 10 mins! Also gave me great information about other items asked about."
We responded:
"Mace, we at ,Nouphay Kongphongmany Agency, are so pleased that Olivia made the entire process easy for you. We appreciate your review and thankful for your business. Thank you again for making a connection with Olivia and sharing your thoughts. "
Melissa Weber
May 21, 2026
5
out of
5
rating by Melissa Weber
"I absolutely love Kerry! He is always so thorough and friendly!"
We responded:
"Melissa, thank you for giving us a 5 star review! Happy to know that Kerry made your day. We love Kerry too! Thank you for allowing Nouphay Kongphongmany Agency LLC service your insurance needs. "
Soud Hussabud
April 28, 2026
5
out of
5
rating by Soud Hussabud
"Love doing business with this office! Always there when I have any question or issues and are quick to help!"
We responded:
"Soud, I am so happy to hear that you love doing business with Nouphay Kongphongmany Agency LLC! We thank you for your loyalty and allowing us to service your insurance needs rather it be autos, homes or life insurance! Thank you again!!!"
Kevin Barrow
April 28, 2026
5
out of
5
rating by Kevin Barrow
"Highly professional and knowledgeable Team that focuses on what you need, answers any questions with the details that can be easily understood. Highly recommend Nouphay and her team."
We responded:
"Kevin, thank you for recommending Nouphay Kongphongmany Agency LLC to all your friends and families. Thank you for giving us a 5 star review! We are so honored to have you as part of State Farm!!!"
Vivivan Nguyen
April 27, 2026
5
out of
5
rating by Vivivan Nguyen
"Great staff! Can’t recommend this office enough!"
We responded:
"Vivian, so happy you are satisfied with Nouphay Kongphongmany Agency LLC and our staffs. Thank you for give our office a shout out. We love to see those 5 stars! Thank you again!!!"